Logo

Help Center

Submit a request Back to our website Sign in
Submit a request
Back to our website
Sign in

Troubleshooting

  1. SwitchBot Help Center
  2. Lock
  3. Troubleshooting
  • Why It Takes So Long for the NFC Tag to Trigger the Lock?
  • What should we do if the auto-lock/unlock function does not work?
  • How to Remove a Stripped Screw from SwitchBot Lock
  • What If the Status of the Lock on the App Does Not Match In Real-Life Situation?
  • Why Some of the Setting Options Being Greyed Out?
  • How to Control the SwitchBot Lock Remotely
  • Can Others Pair the SwitchBot Lock When It Is In My Account?
  • Can Someone Else Unlock My Door Via the SwitchBot Tag?
  • Why the SwitchBot Tag Does Not Work
  • What If Errors Happend During Calibration?
  • Why the SwitchBot Lock Cannot Carry the Thumbturn?
  • What If the SwitchBot Lock Showing Offline?
  • What If the Cell Phone Cannot Detect the SwitchBot Lock
  • What Should I Do If the SwitchBot Lock Was Paired Too Late and the Blue Light Blinked Out?
  • How Do I Pair the SwitchBot Lock When It Is Under Another Account?
  • How to Reset the SwitchBot Lock
Logo
Logo

© 2022 SwitchBot All Rights Reserved.

English (US) Deutsch Español Français Italiano 日本語 한국어(대한민국) Nederlands 简体中文 中文 (香港)