Troubleshooting
- What to Do if There Are Something Wrong with the Locking and Unlocking Logs of My Lock Pro?
- What to Do If I Can't Receive the Notifications from My Lock Pro?
- What to Do If I Can't Enable the Cloud Service of SwitchBot Lock Pro and SwitchBot Lock?
- What to Do If I Want to Place SwitchBot Lock Pro at the Top of My Smart Watch?
- What Is “Unbind Device Lock Pro”？
- What to Do If My Lock Pro Won’t Turn On and There Are No Indicator Lights or Sounds After Inserting Four Batteries?
- What to Do If My Lock Pro's Auto-Lock Doesn't Work?
- How Do I Pair My SwitchBot Lock When It’s Already Associated With Another Account?
- I Lost the NFC Tag Attached to My Lock. Is It Possible to Unlink My Lock and the Lost NFC Tag?
- What to Do if the Pedestal Height Is Insufficient When Installing SwitchBot Lock (Only for Japan region)?
- What to Do If My SwitchBot Lock Batteries Drains Extremely Quickly?
- What Should I Pay Attention to When Fixing SwitchBot Lock With Double Sided Tape?
- What to Do If SwitchBot Lock Firmware Update Stuck at 0%?
- What to Do If My SwitchBot Lock Gets Jammed?
- What to Do If I Failed to Control SwitchBot Lock on Apple Watch?
- What to Do If SwitchBot Lock Thumbturn Seat Seems Unstable?
- What to Do If SwitchBot Lock Auto-lock Function Does Not Work?
- What to Do if the Screw of SwitchBot Lock Base Adaptor Slips and Won’t Unscrew?
- What to Do If the Status of SwitchBot Lock on the App Does Not Match In Real-Life Situation?
- Why Are Some of the SwitchBot Lock Setting Options Grayed Out?
- Can Others Pair the SwitchBot Lock When It Is In My Account?
- Can Someone Else Unlock My Door Lock Via the SwitchBot NFC Tag?
- What to Do If I Can't Add SwitchBot Lock to SwitchBot App?
- What to Do If the SwitchBot Lock Was Paired Too Late and the Blue Light Blinked Out?