Skip to main content

What Should I Do if Lock Ultra Keeps Rotating When Locking or Unlocking With the Physical Button or by Turning It Manually?

SwitchBot Customer Support
  • Related Products: Lock Ultra
  • Firmware Version: V2.9 or newer
  1. Make sure the device firmware version is up to date.
  2. Make sure the Lock Ultra adapter is installed correctly and securely.
  3. If the issue persists, please contact us via Feedback in the SwitchBot App.

Comments

0 comments

Please sign in to leave a comment.