What to Do if the Pedestal Height Is Insufficient When Installing SwitchBot Lock (Only for Japan region)?

Last Updated: 2023 Dec 13

• Related Products: SwitchBot Lock

1. Our official website offers height auxiliary parts (for GOAL 85MH/MX and MIWA 85RA).

2. Also available are thumb turn holders for MIWA 75PM/SHOUWA 7860KJ/MIWA U1/MIWA NDR/NDZ/LIXIL TOSTEM Jeesta 2. Feel free to purchase.

3. You can contact us if you need a height aid part/special turn holder with different dimensions by logging into the SwitchBot app -> Profile -> Feedback. Whenever you contact us, we'd appreciate if you could provide us with the following information.

• Your home's front door lock photo
• The size of the thumb turn

Note: Email us (support@switch-bot.com) if you need these parts in a country other than Japan.