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  1. SwitchBot Help Center
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  • Safety Information

    • Safety Information For SwitchBot Blind Tilt
    • Safety Information for SwitchBot Motion Sensor
    • Safety Information for SwitchBot Contact Sensor
    • Safety Information and Precautions for SwitchBot Keypad & Keypad Touch
    • Safety Information for SwitchBot LED Strip Light
    • Safety Information for SwitchBot Pan Tilt Cam & Pan Tilt Cam 2K
    • See all 19 articles
  • Sign up / Change / Delete

    • Link the SwitchBot Official Website Account to the Switchbot App
    • How to bind Switchbot ID and redeem my points?
    • Frequently Asked Questions for SwitchBot App Account Login/Registration
    • How can I change the password for my SwitchBot account?
    • Third-Party Account Login
    • How to Change the Password of Your SwitchBot ID
    • See all 10 articles
  • Home Sharing

    • Is there a limit to the number of Members in Home Sharing?
    • How to create home and change home in the SwitchBot app?
    • How to Share Device with Others?
    • How to create/delete a room or move a device into a room?
    • How to Join Other's Home?
    • What Are the Differences Between Owner and User?
    • See all 8 articles
  • Wi-Fi/Bluetooth Connection

    • About the problem with Bluetooth connection disconnecting by itself on cellphone with Android 13 OS version.
    • What should I do when the SwitchBot Bluetooth devices disconnects from the Hub Mini?
    • Why can't my SwitchBot product connect to the Wi-Fi successfully?
    • Incompatible Wi-Fi Network or Deprecated Wi-Fi network
    • I want to configure a smart device in my office, but the company's intranet does not have a Wi-Fi SSID and password, what should I do?
  • Alexa / Google Assistant / Siri / IFTTT

    • Products and Features supported by Android Smart Watch
    • How to check Alexa voice history?
    • How to control a scene using voice via routine in Amazon Alexa?
    • Why Can't I Integrate SwitchBot with Home Assistant?
    • What Should I Do if Shortcuts on Apple Watch Do Not Work?
    • How to Integrate SwitchBot with SmartThings?
    • See all 23 articles
  • Others

    • Devices that can be added by multiple accounts
    • How to update the firmware version
    • I want the device firmware to be upgraded automatically, how to do it?
    • I submitted feedback but have not received a response, where should I go to check?
    • Recommended batteries for SwitchBot products
    • Do I Need to Turn on the Location Service for the SwitchBot App?
    • See all 13 articles
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