Troubleshooting
- What Should I Do if SwitchBot Outdoor Pan/Tilt Cam 3K Fails to Connect to Wi-Fi and Cannot Be Added to the SwitchBot App?
- Why Do I See AI Guard Plan Instead of Cloud Storage Service?
- Why Do I Need to Create an Account and Password for the Camera?
- My SwitchBot Cam was added to another account during setup. Can I still add it to my account?
- What to Do When I Am Not Notified of Motion Detection
- Is it normal to hear a metallic sound when using the talk mode on the cam?
- What should I do if the camera is no longer turned on?
- My SwitchBot camera indicator light is always red, what should I do?
- What can we do when SwitchBot Camera device is hot？
- Will Pan/Tilt Cam allow all-time recording and overwrite older videos by itself when SD card is full?
- Delete or transfer Pan/Tilt Cam to another account
- My Pan/tilt camera falls offline and can't re-connect
- Why Can't I Turn on the Recording Settings Even If I Have Installed a Micro SD Card for the Pan/Tilt Cam?
- Why Pan-Tilt Cam video lag in app & how to fix the delay
- How to Fix It When My Pan/tilt Cam Keeps Rotating down, Gargeting Inside on ts Own？
- Can't hear any audio from my Pan/tilt Cam in app, or there is an audio delay.
- Pan/Tilt Cam failed to scan the QR code during setup
- What Should I do when I Try to Connect the SwitchBot Pan/Tilt Cam, the Indicator Light did not Flash Red Rapidly?
- Pan/Tilt Cam can't connect to Wi-Fi network during setup
- Can I View Multiple SwitchBot Cameras on One Screen?
- How to reset the SwitchBot Pan/Tilt Cam?
- Can I access and view the image of one Pan/Tilt Cam over different cell phones?
- My Pan/Tilt Cam does not rotate correctly, how do I calibrate it?
- Pan/Tilt Cam keeps reporting"Fail to Add Device" during setup
- What to Do If My Pan/Tilt Cam Stays Offline?