Delete or transfer Pan/Tilt Cam to another account

Updated: 2023.03.16

• Applicable products: SwitchBot Pan/Tilt Cam, SwitchBot Pan/Tilt Cam 2K(3MP)
• SwitchBot App version: 6.24 or newer
• Device firmware version:
  • SwitchBot Pan/Tilt Cam: 1.0.2 or newer.
  • SwitchBot Pan/Tilt Cam 2K: V33.9.14 or newer.

Note: All SwitchBot Camera devices can only be added to one SwitchBot account. This is to protect the user's privacy.

If you want to share the Pan/Tilt Cam with other accounts, we suggest you can try to use the home sharing function in the SwitchBot app.
Refer to:https://support.switch-bot.com/hc/en-us/sections/4424752047767-Home-Sharing

If the problem still exists, please feel free to let us know, and we will send you further assistance.