- Applicable products: SwitchBot Pan/Tilt Cam, SwitchBot Pan/Tilt Cam 2K(3MP)
- SwitchBot App version: 6.24 or newer
- Device firmware version:
- SwitchBot Pan/Tilt Cam: 1.0.2 or newer.
- SwitchBot Pan/Tilt Cam 2K: V33.9.14 or newer.
1. Make sure your SwitchBot App version is up to date.
2. Make sure the camera is powered on.
3. Reset the Pan/Tilt Cam and see if it helps. Use a pin to click on the reset button near charging port for 5 seconds to do the hardware reset.
- See also: How to reset the SwitchBot Pan Tilt Cam
If the problem still persists, please feel free to let us know. We'll find you the best solution for you.
Non funziona nonostante il ripristino luce sempre rossa e lampeggiante
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