Updated: Mar 09th, 2023
  • Applicable Products: SwitchBot Pan/Tilt Cam, Pan/Tilt Cam 2K, Indoor Cam, Outdoor Spotlight Cam

1. Ensure that the power outlet is energized.

2. You can try using another charging adapter and cable if you have one on hand. After the camera is powered on, the indicator will flash red for a few seconds.

Device Charger Output Terminal
Pan/Tilt Cam 5V2A Micro USB
Pan/Tilt Cam 2K 5V2A Micro USB
Indoor Cam 5V1A Micro USB
Outdoor Spotlight Cam 5V2A Type-C

*Related Posts: The Indicator of the Switchbot Camera Is Always Red, What Should I Do?

3. Please reset the camera.

*Related Posts:

How do I reset SwitchBot Indoor Cam?

How do I reset SwitchBot Pan/Tilt Cam?

How do I reset Outdoor Spotlight Cam?

How do I reset my Pan/Tilt Cam 2K?

4. Please contact us if the problem persists by logging into the SwitchBot app > Profile > Feedback. Whenever you contact us, we would appreciate if you could provide us with the following information.

  • Video that doesn't turn on when plugged in



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