Before Purchase: Questions and Answers
- Switchbot Pan/Tilt Cam 2K Infrared Wavelength in Night Vision Mode
- Does SwitchBot camera devices support RTSP?
- Where are recordings saved when using both micro SD card and cloud storage?
- Updates to our Cloud Storage plans! (For EU customers)
- Updates to our Cloud Storage plans!
- Updates to our Cloud Storage plans! (For UK customers)
Setup Guides
- How to Turn On/Off Motion Detection Notifications For SwitchBot Pan/Tilt Cam, Pan/Tilt Cam 2K
- How to Switch Cloud Storage From One Cam to Another Cam?
- Where Can You Find the Details of the Cloud Storage Service You Purchased?
- How to Share Your Cam to a User
- How to format a microSD card
- Does the recording have HD or SD quality?
Troubleshooting
- My SwitchBot Cam was added to another account during setup. Can I still add it to my account?
- What to Do When I Am Not Notified of Motion Detection
- Is it normal to hear a metallic sound when using the talk mode on the cam?
- What should I do if the camera is no longer turned on?
- My SwitchBot camera indicator light is always red, what should I do?
- What can we do when SwitchBot Camera device is hot？