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Troubleshooting

  1. SwitchBot Help Center
  2. Hub Series
  3. Troubleshooting
  • When operating multiple home appliances of the same manufacturer, the infrared ray is confused and leads to wrong operation
  • Can't find my remote control model in "Search by models" during Hub Mini setup
  • Troubleshoot adding IR appliance to SwitchBot Hub Mini in "Smart Learning" mode
  • Hub Mini can't learn or re-add remote control buttons which added successfully before
  • Hub Mini failed to connect to Wi-Fi network during setup
  • Hub Mini/Hub 2 failed to find router, keep connecting network during setup
  • Hub Mini connected to Wi-Fi but failed to connect to internet during setup
  • Fix your Hub Mini WiFi network connection
  • Hub Mini disconnected to Wi-Fi, previously worked fine
  • Hub Mini can’t connect to internet under ASUS router.
  • Hub Mini can control appliance at bluetooth range, but failed connect to the network
  • How to Add or Relearn the Buttons of Your Remote Controllers
  • Hub Mini failed to remote control appliances in app, even after adding it successfully
  • Hub Mini disconnected to internet after firmware update
  • Hub Mini can control remotes appliance , but failed connecting to internet
  • Hub Mini failed to learn remote control buttons in all learning mode
  • Troubleshooting For Hub Plus After Setting Up
  • Hub Plus Troubleshooting List
  • Troubleshooting For Hub Mini After Setting Up
  • Hub Mini Troubleshooting List
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