What should I do if I am unable to copy the infrared remote control to hub 2?

• Applicable Products: SwitchBot Hub 2, Hub Mini

1. Hub Plus/Hub Mini remote controls registered before October 2021 cannot be copied to Hub 2, due to a chip update. It is necessary to re-learn the infrared remote control. This is important to know.

2.Please contact us if you have any other questions by logging in to the SwitchBot app -> Profile -> Help and Feedback -> Feedback.