Before Purchase: Questions and Answers
- What Is the Relationship Between KATA and KATA Friends?
- Can SwitchBot KATA Friends Remember Things?
- KATA Friends Usage Environment and Overheating Guidance
- How Do SwitchBot KATA Friends Remember Family Members' Faces?
- What Are the Head, Neck, and Waist Measurements of SwitchBot KATA Friends?
- Why Does SwitchBot KATA Friends Need Companion Care?
Setup Guides
- KATA Friends Singing Feature
- Will Account Information Disappear After the Device Is Deleted From the App?
- How Do I Delete Account Information, Clear Personal Information, or Delete Local Device Data?
- KATA Friends Can Now Speak Human Language
- KATA Friends Family ＆ Friends List Feature Guide
- How to Activate the Purchased KATA Companion Care
Troubleshooting
- What Should I Do if KATA Friends Consumes Battery Quickly?
- What Should I Do if KATA Friends Makes Abnormal Sounds or Noise?
- What Should I Do if KATA Friends’ Arm Cannot Move, Gets Stuck, or Moves Abnormally?
- What Should I Do if KATA Friends Initialization Is Abnormal?
- What Should I Do if Photos Taken by KATA Friends Do Not Appear in the Album?
- What Should I Do if KATA Friends Does Not Respond During a Conversation?
Alexa / Google Assistant / Siri / IFTTT
Others
- What’s New About KATA Friends
- Important Notes Before Sending KATA Friends to SwitchBot Care Center
- KATA Friend's Body Parts
- KATA Friend's Rest Time
- Welcoming You Home
- KATA Friend's Growth