KATA Friends Hums or Shows an Error After Being Placed Back on the Floor – SwitchBot Help Center

After KATA Friends is placed back on the floor, it needs a few seconds to confirm that it has landed safely and is on a stable surface. During this time, it may not respond when you call it over or ask it to go back, and its eyes may display a status prompt. This is a normal safety-protection response. Please allow it time to confirm that it is safe.
Once KATA Friends confirms that it has landed safely, it will wave its arms and resume normal activity. If it does not recover after 3 to 5 seconds, pick it up and place it again on a flat, open surface, then wait for it to confirm its position.
If KATA Friends still does not move after several attempts, please contact Customer Support through Feedback in the SwitchBot App.