How Can I Find KATA Friends When It Goes Offline?

• Related Product: KATA Friends

If KATA Friends powers off or goes offline because of low battery, being trapped, or another issue and cannot return to its Nest on its own, open the device page in the SwitchBot App. Check the displayed status message and the Last Known Location shown on the map, then go to that location to find KATA Friends and help it return to its Nest.

Note: The map may show the last location reported by KATA Friends rather than its real-time location. In most cases, you can find it near the displayed location.