Why Does KATA Friends Speak on Its Own?

• Related Product: KATA Friends

When Earth Language is enabled, KATA Friends may proactively interact with you in certain companion scenarios, such as greeting you when you return home, reminding you to wake up, or checking in on you. This is normal behavior.

Nearby voices, television audio, or other sounds may also be misidentified, causing KATA Friends to enter conversation mode unexpectedly.

If you do not want KATA Friends to speak proactively for now, turn off Earth Language. If it frequently enters conversation mode when no one is interacting with it, make sure its firmware is up to date. Then record the time of the issue, nearby sound sources, and the device status, and submit this information through Feedback in the SwitchBot App.