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  1. SwitchBot Help Center
  2. Curtain & Curtain 3
  3. Troubleshooting

Troubleshooting

  • What to Do If My Curtain 3 Is Not Aligned Properly on the Rail and Can't Attach the Hook to the Unit?
  • Why Curtain’s Indicator Light Setting on SwitchBot App Is Gone?
  • What Is the Purpose of the Connector Located at the Back of SwitchBot Curtain 3’s Solar Panel?
  • What to Do If My Curtain Stops When It Hits the Fixed Metal Seat on the Rail While Running?
  • What can I do if I cannot upgrade my SwitchBot Curtain firmware?
  • SwitchBot Curtain does not work as expected with telescopic U-rail, what should I do?
  • Failed to add Curtain devices to app during setup
  • I've successfully added SwitchBot Curtain to my account before, but now I can't. Why?
  • What to do if the SwitchBot Curtain fails to connect to your device
  • Why does my SwitchBot Curtain stop halfway through operation?
  • My SwitchBot Curtain devices move at different speeds, what should I do?
  • Curtains leave gaps when closed, what can I do?
  • SwitchBot Curtain gets stuck on a particular position when it runs, what should I do?
  • I cannot connect the SwitchBot Curtain, what should I do?
  • My SwitchBot curtain is stuck, what should I do?
  • Troubleshooting For Curtain After Setting Up
  • Curtain Troubleshooting List
  • U Rail Curtain Troubleshooting
SwitchBot Help Center
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