Troubleshooting
- Why Doesn't the Machine Clean Automatically After the Cat Uses the Toilet?
- Why Doesn't It Operate After Pressing the Empty Cat Litter Confirmation Button?
- What to Do If the Weight Measurement Is Inaccurate?
- What to Do If the Waste Collection Box Is Relatively Empty but the Machine Prompts It Is Full?
- What to Do If the Machine Reports That the Waste Collection Box Sensor Mirror Is Dirty?
- What to Do If the Machine Reports That the Litter Surface Sensor Lens Is Dirty?
- What to Do If the Machine Leaks Urine?
- What to Do If the Machine Reports E0118?
- What to Do If the Litter Box Firmware Upgrade Fails?
- What to Do If the Indicator Light Is Normal, the Machine Is Not Alarming, but the Cleaning Button Is Not Working?
- What to Do If the Door Frame Is Not Installed Properly?
- What to Do If the Device Shows No Response When Powered On?
- What to Do If the Device Prompts a Cat Is Nearby When No Cat Is Around?
- What to Do If the Device Network Disconnects and Continuous Network Refresh Still Fails to Connect?
- What to Do If the Device Misreports a Cat Entry When No Cat Has Entered?
- What to Do If the Device Is in Normal Connection Status but Remote Settings Cannot Be Performed?
- What to Do If the Device Cannot Be Scanned When Connecting to the Network?
- What to Do If the Cat Toilet Is Not Cleaned Properly?
- What to Do If the Cat Rejects the New Machine at Home?
- What to Do If the App Cannot Connect/Frequently Goes Offline?
- What to Do If Soft Stool Sticks?
- What to Do If Cat Litter Is Accidentally Cleaned?
- What to Do If Automatic Litter Refill Fails?
- Prompt: The Waste Collection Box Is Not Properly Placed
- How to properly place the cat litter box?
- How to Deal with Insects in the Waste Collection Compartment?
- Display E0126
- Display E0125
- Display E0124
- Display E0123