What to Do If Automatic Litter Refill Fails?

1. Please clean the sand surface sensor:

(1) After powering off the device, open the upper cover of the machine, open the fixing ring, and take out the sand bin.
(2) Take out a wet wipe, find the sand replenishment sensor inside the main unit, and gently wipe the lens of the sand replenishment sensor to ensure that the lens is clean and there are no foreign objects blocking it.
(3) Reinstall the machine and long-press the reset button. (Please confirm the amount of cat litter in the cat litter bin. The sand replenishment will only be activated when the amount of cat litter is less than 6L.)

1. Enter APP >Device Settings>Automatic Sand Replenishment Sensitivity>Set to [High]