Last Updated: 2023 September 15
- SwitchBot App Version: 7.5 or newer
1. For newly created accounts in the SwitchBot app, please log in directly with your email address/username and password.
2. If you have an external (Apple, Amazon, Google) account, please sign in directly with "Log in with external account". You have the right to add, access, and control the SwitchBot products and devices associated with you.
* If you cannot log in with an external account, please contact our customer service team at support@switch-bot.com with your account.
3. If you have changed your password or forgotten your passcode, please refer to the related post.
Related post:I want to change my SwitchBot account password, how do I set it?
4. When entering email login information in the SwitchBot App, if you enter an email address that does not meet the conditions, you may receive an "Email Format Error" message. To enter a valid email address when signing up, see the tips below.
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user_name@switchbot.com
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user-123@switchbot.com
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123-user@switchbot.com
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_user123@switchbot.com
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-123user@switchbot.com
- user*123@switchbot.com
Comments
3 comments
How to change email address
Whatever happened to this app? No longer works.
When trying ti enter my email address for Alert Notifications, I keep getting an "invalid email address". My email address is tb47547@gmail.com. I've been using it for years on everything else
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