¿Qué hacer si SwitchBot Bot parece estar más débil y ya no puede pulsar mi interruptor?

• Producto relacionado: SwitchBot Bot.
• Versión de la aplicación SwitchBot: 9.16 o posterior.
• Versión del firmware: 6.6 o posterior.

1. Asegúrate de que nuestra aplicación esté actualizada.

2. Asegúrate de que tu Bot se haya agregado a tu aplicación y de que la versión del firmware de tu dispositivo esté actualizada.
- La información sobre la versión del firmware se puede consultar en la aplicación SwitchBot > Bot > Firmware y batería.

3. Asegúrate de que tu SwitchBot Bot sea compatible con tu interruptor y evita los interruptores táctiles o los que requieren una presión más fuerte.

4. Activa la configuración Bluetooth de tu smartphone y acércate lo más posible al SwitchBot Bot.

Si utiliza Android 12 o una versión anterior, asegúrese de que los servicios de localización estén habilitados para nuestra aplicación.

5. Reemplace la batería y vuelva a intentarlo.

6. Abra la tapa trasera de su Bot y pulse brevemente el botón de reinicio de la esquina una vez (no lo mantenga pulsado) para reiniciar el SwitchBot Bot.

Nota: Si pulsas accidentalmente el botón de reinicio durante más tiempo y el indicador parpadea una vez, retira y vuelve a instalar la batería. Verás que el indicador parpadea de nuevo. A continuación, pulsa brevemente el botón de reinicio una vez para reiniciar correctamente SwitchBot Bot.

Véase también: Reinicio de SwitchBot Bot.

7. Después de reiniciar, desactiva y vuelve a activar la configuración Bluetooth de tu smartphone y acércate lo más posible a SwitchBot Bot. Comprueba de nuevo si eso resuelve el problema.

8. Retire la batería del Bot e insértela mientras presiona el botón de reinicio dentro del Bot, luego vaya a la aplicación SwitchBot -> Perfil -> Recuperación de firmware e intente recuperar el Bot.

9. Si el problema persiste, póngase en contacto con nosotros a través de la sección Comentarios de la aplicación SwitchBot. Cuando se ponga en contacto con nosotros, facilítenos la siguiente información:

• Foto de su interruptor.
• Foto de la instalación del Bot.
• Vídeo que muestre que el Bot no puede pulsar el interruptor.

pulsar Dispositivo pulsar Configuración en la esquina superior derecha seleccionar Firmware y Batería."}}},"align":""}},"doxcn0oeA8lZ83zEcR3GAIkjcdb":{"id":"doxcn0oeA8lZ83zEcR3GAIkjcdb","snapshot":{"type":"text","parent_id":"NJA1d8SAJobBffxYRrnc5hPlnvE","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+4y"},"text":{"0":"3.Asegúrese de que su SwitchBot Bot es compatible con su interruptor, y evite los interruptores táctil-deslizantes o los interruptores que requieran una pulsación con más fuerza."}}},"align":"left","text_indent":0}},"doxcnJIdaHTR4e619tTNrhw5fih":{"id":"doxcnJIdaHTR4e619tTNrhw5fih","snapshot":{"type":"text","parent_id":"NJA1d8SAJobBffxYRrnc5hPlnvE","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+2g"},"text":{"0":"4.Active el Bluetooth de su smartphone y acérquese lo máximo posible a su SwitchBot Bot."}}},"align":"left","text_indent":0}},"doxcnz3LowjSLoRCQAqmFhkLE5d":{"id":"doxcnz3LowjSLoRCQAqmFhkLE5d","snapshot":{"type":"text","parent_id":"NJA1d8SAJobBffxYRrnc5hPlnvE","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["italic","true"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1*2+3h"},"text":{"0":"Si está usando un Android 12 o anterior, asegúrese de que los Servicios de Localización han sido permitidos para nuestra app."}}},"align":"left","text_indent":0}},"doxcn28P2K6k975CxpBCGXJzffg":{"id":"doxcn28P2K6k975CxpBCGXJzffg","snapshot":{"type":"text","parent_id":"NJA1d8SAJobBffxYRrnc5hPlnvE","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+49"},"text":{"0":"5.Asegúrese de que la batería restante de su dispositivo es superior al 50%. 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