What Should I Do if Outdoor Spotlight Cam Cannot Be Charged With a Type-C Power Cable? – SwitchBot Help Center

Try charging the device with another 5V/2A charger and check whether the issue improves.
After using another charger, wait for 1 minute and check whether the light starts flashing.
If you do not have another charger, use the power adapter included with the camera and check whether it can charge your phone.
If the steps above do not resolve the issue, please record a video showing the fault symptoms. The video should start from powering on the device. Wait 20 seconds, turn on the device, then press and hold the reset button for 3 to 5 seconds until the camera makes no sound and the red light on the device turns on and off. Please contact customer support via Feedback in the SwitchBot App.

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