What to Do If I Can't Charge My Outdoor Spotlight Cam with the Solar Panel?

Last Updated: 2024 Jun 14

• Related Products: SwitchBot Outdoor Spotlight Cam
• SwitchBot App Version: 8.5 or newer
• Firmware Version: 2.1.15-1.2

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Outdoor Spotlight Cam has been added to your App and your device firmware version is up to date.

3. Make sure proper connection and charging of the solar panel for the Outdoor Spotlight Cam. When viewing the Outdoor Spotlight Cam on the SwitchBot App, check for the presence of a sun icon within the battery icon to indicate that the solar panel is successfully charging.

4. If you want to charge the battery with a solar panel, please set the power mode of the Outdoor Spotlight Cam to battery mode.

SwitchBot App -> Outdoor Spotlight Cam -> Gear Icon -> Basic Settings -> Power Mode -> Set to Battery Mode.

5. The solar panel can charge the battery by approximately 4% per hour. The more activity in front of the Outdoor Spotlight Cam, the quicker the battery drains. In some cases, the depletion may exceed the charging amount, causing the battery to run down even after recharging. If necessary, we recommend using a charging adapter to recharge the battery.

6. If your Outdoor Spotlight Cam's battery is draining unusually fast without any activity, please contact us by logging into the SwitchBot App -> Profile -> Help and Feedback -> Feedback. When you reach out to us, providing the following information would be useful:

• Photos showing outdoor cameras and solar panel installation
• Number of events occurring per day