Why Are Rubber Caps Missing in SwitchBot Robot Vacuum K10+ Pro Combo Package as Stated in the Manual?

• Related Product: SwitchBot Robot Vacuum K10+ Pro Combo

These small accessories were originally included to protect the four screw heads. However, after receiving thoughtful feedback about removal difficulties (especially when the plugs fit too snugly), we made a conscious choice to simplify the design.

Here's what we've implemented:

• Removed the plugs entirely from newer production batches
• All manuals now reflect this change (we've retired old instructions mentioning the plugs)
• Confirmed through testing that your vacuum works perfectly without them

If your manual still shows plug-related information, you can safely ignore those pages. We're sorry for any confusion this outdated content might have caused.

This experience has taught us to better balance protective design with user convenience. We've added new checkpoints in our production process to catch such details earlier.