What to Do If My Floor Cleaning Robot S10 Does Not Automatically Empty the Dustbin?

• Related Product: SwitchBot Floor Cleaning Robot S10

1. Automatic dust collection only triggers if the cleaning session lasts more than 5 minutes. If the robot returns to the base before 5 minutes, it will not automatically collect debris.

2. If Do-Not-Disturb schedules are enabled, the robot won't automatically collect dust during that time.

3. Make sure that the dust bag in the auto-empty station is not full. The dust bag should be replaced approximately every 2–3 months.

4. Check the debris evacuation port and tube of the auto-empty station for debris. If blockages are found, carefully clean them to restore proper function.

5. Check if the indicator light on the auto-empty station is orange, which may indicate an issue.

6. Make sure the input voltage listed at the bottom of the auto-empty station matches your household voltage.

7. Open the lid of the auto-empty station and inspect the interior for any signs of moisture.

8. If the dust is not being collected properly, please open the lid of the auto-empty station and check if there is an attached dustbag or similar item inside. If present, remove it and try emptying the dustbin again.

9. If the problem is not resolved after following the above steps, please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, please provide with the following information:

• A video showing the robot not automatically collecting debris after completing a cleaning task.
• A photo of the inside of the auto-empty station with the lid open.