What to Do If One of the Wheels on My Floor Cleaning Robot S10 Rotates Poorly and Spins in Place?

• Related Product: SwitchBot Floor Cleaning Robot S10

1. After confirming the issue, we will arrange a repair or replacement service for you. Please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, please provide with the following information:

• A video showing the robot spinning in circles and not moving straight
• A screenshot of the error message from the SwitchBot App
• A screenshot showing your order information

2. If both wheels are not working properly, please send us a video for our R&D team to investigate further.