What to Do If My Floor Cleaning Robot S10 Has a Dust Collection Sound but Doesn’t Actually Empty Dust?

• Related Product: SwitchBot Floor Cleaning Robot S10

1. Please flip the auto-empty station and check if the debris evacuation tube is clogged with trash. Unscrew the four screws located at the bottom of the auto-empty station and use the provided cleaning tool to clean the tube.

2. Clean the dust box manually.

3. Replace the dust bag.

4. If the above doesn't improve the situation, please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, When contacting us, please provide the following information:

• A video showing that the S10 does not empty the dust but makes a collection sound