SwitchBot Plug Mini is recording wrong energy consumption data, what should I do?

Updated 2022.10.09

• Applicable to: SwitchBot Plug Mini
• App version: 6.16 or newer
• Firmware version: V1.4 or newer

1. Make sure your SwitchBot app version is up to date.

2. Make sure the SwitchBot Plug Mini has been added to the App and the firmware version is up to date.

How to check whether my firmware version is the latest?

SwitchBot App home page -> Tap the device -> Tap the Settings button (···) in the upper right -> Tap Firmware Version -> Check for updates if available.

3. If the problem persists, please submit a feedback ticket about the issue. When contacting us, we would appreciate it if you could provide a description of the issue.

Go to SwitchBot app > Tap Profile > Tap Feedback > Select the product (which you need support for) > describe the issue in detail (with media if needed).