What to Do If The Power Calculated by Multiplying Current by Voltage Doesn’t Match the Power Displayed on SwitchBot App?

• Related Product: SwitchBot Plug Mini

1. The power W is calculated not by voltage x current, but by voltage x current x power factor cos φ (range is roughly 0.7~1).

2. The power factor cosφ may vary depending on the home appliance being used, so it is recommended to verify this information with the manufacturer. 

3. If the wattage does not align with the formula of voltage x current x power factor cosφ after checking the power factor, please contact us via SwitchBot App -> Profile -> Support ->Feedback.  We will forward your feedback to our R&D team for further assistance. When contacting us, please provide with the following information:

• Both the power factor and the manufacturer of the appliance