What to Do If I'm Unable to Toggle Plug Mini on and off in Home Assistant?

• Related Product: SwitchBot Plug Mini EU
• SwitchBot App Version：9.16 or newer

1. Before integrating the Plug Mini EU into Home Assistant via the cloud, make sure to add it to the SwitchBot App first (this step is not necessary if you integrate your device through matter).

2. Make sure your Home Assistant Core and Matter Server are updated to the latest version.

3. If your home Wi-Fi router supports both 5GHz and 2.4GHz frequencies, please connect to the 2.4GHz network.

4. Delete the Plug Mini EU already added in Home Assistant.

5. Please re-add the device to Home Assistant.

6. If the issue persists, please please contact us via Feedback in SwitchBot App. When contacting us, please provide with the following information:

• Screen recording of the failure to turn on and turn off the Plug Mini EU in Home Assistant