What Should I Do if I Have Already Subscribed to Another Plan and Cannot Use the Free Trial Plan?

• Related Products: SwitchBot AI MindClip
• App Version: V1.4 or newer

If you have not used the free trial before and have already purchased a paid subscription directly, we can compensate you with an add-on time package equivalent to the free trial duration.

Paid subscription plans are non-refundable. Thank you for your understanding.

Please provide your subscription account and proof of purchase via Feedback in the SwitchBot App. We will verify the information and process the compensation for you.