What Should I Do if Hotspot (AP) Transfer Stops During Transfer?

• Related Products: SwitchBot AI MindClip

If the transfer only stops occasionally and you can reconnect to the hotspot, the device is usually working properly. The unstable connection may be caused by environmental factors.

We recommend that you:

• Keep the device close to your phone.
• Avoid transferring files in environments with strong wireless signal interference.
• Reconnect to the hotspot, then continue the transfer.

If transfer stops frequently or cannot be restored, please submit Feedback in the app or contact customer support. We will help you troubleshoot the issue further.