Que dois-je faire si l'application n'a pas réussi à connecter le SwitchBot Meter / Meter Plus ?

Commentaire via notre Appli."}}},"align":"left","text_indent":0}},"doxcniKdpsEOIdf5lzpIG1q4Mwi":{"id":"doxcniKdpsEOIdf5lzpIG1q4Mwi","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+29"},"text":{"0":"Assurez-vous que la batterie de votre Meter/Meter Plus est chargée à 50% ou plus."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnJSp4S5b85LqJLEH0f5eFpc":{"id":"doxcnJSp4S5b85LqJLEH0f5eFpc","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","6989792516144906243"],"2":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+11*2*0+h*1*0+i*2*0+i*1*0+1*2*0+8*1*0+1*2*0+1b*1*0+8*2*0+22*1*0+8*2*0+f*1*0+b*2*0+1"},"text":{"0":"Après avoir activé les Services Cloud, assurez-vous que Meter/Meter Plus est connecté à un Hub Mini et que tous les appareils utilisent le dernier firmware. Si ce n'est pas le cas, veuillez nous contacter pour une mise à jour du firmware via Profil - Commentaire."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnq4cXAPFK0gMyVYkR2fxcrb":{"id":"doxcnq4cXAPFK0gMyVYkR2fxcrb","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+1c*2*1+1*0*1+9"},"text":{"0":"Placez votre Meter/Meter Plus plus près de votre Hub Mini."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnSv88wMPTwpa5NeSRoKw9Bb":{"id":"doxcnSv88wMPTwpa5NeSRoKw9Bb","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+2n"},"text":{"0":"Réinitialisez les Services Cloud pour votre appareil en les désactivant puis en les réactivant."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnIyQsa0xYoaPpY5t4vzkVGb":{"id":"doxcnIyQsa0xYoaPpY5t4vzkVGb","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+5n"},"text":{"0":"Si vous n'utilisez votre appareil qu'à portée de Bluetooth, veuillez redémarrer la fonction Bluetooth de votre smartphone et essayez de reconnecter votre Meter/Meter Plus à nouveau à portée de Bluetooth."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnvSx0dSt0KfCZrPdG3VjOEK":{"id":"doxcnvSx0dSt0KfCZrPdG3VjOEK","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+12*2*1+5*0*1+1*2*1+5*0*1+6"},"text":{"0":"Retirez et insérez les piles de votre Meter/Meter plus."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnXuz1qs0WpLXrzKmqL2ehBe":{"id":"doxcnXuz1qs0WpLXrzKmqL2ehBe","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+6e"},"text":{"0":"Vous pouvez également essayer de réinitialiser votre appareil en maintenant enfoncé le bouton principal de l'appareil pendant 15 secondes. (Veuillez noter que cela effacera toutes les données stockées à l'intérieur de l'appareil)."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnDGVtV2gvjtrT90lgAQK6Oe":{"id":"doxcnDGVtV2gvjtrT90lgAQK6Oe","snapshot":{"type":"ordered","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+1b*2*1+b*0*1+1e*2*1+1*0*1+5"},"text":{"0":"Si le problème persiste, veuillez soumettre un commentaire concernant votre problème de connexion via notre Appli."}}},"align":"left","seq":"auto","text_indent":0}},"doxcnmIcgJgHg4uu8WEVShMBygd":{"id":"doxcnmIcgJgHg4uu8WEVShMBygd","snapshot":{"type":"text","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":0,"numToAttrib":{}},"initialAttributedTexts":{"attribs":{"0":""},"text":{"0":""}}},"align":"","text_indent":0}},"doxcn0r7K5iU0tGerxWrPeLmK7A":{"id":"doxcn0r7K5iU0tGerxWrPeLmK7A","snapshot":{"type":"text","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":4,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"],"2":["author","6989792516144906243"],"3":["bold","true"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+12*2*0+5*1*0+3*2*0+1*1*0+b*1*3*0+6*1*0+g*2*3*0+b*1*0+40"},"text":{"0":"Vous pouvez le faire en ouvrant notre Appli appuyez sur Profil sélectionnez Commentaire choisissez le produit pour lequel vous avez besoin d'assistance décrivez votre problème en détail (avec des pièces jointes si nécessaire). "}}},"align":"left","text_indent":0}},"doxcn4JkJWUqID3AKbzRbjF8vje":{"id":"doxcn4JkJWUqID3AKbzRbjF8vje","snapshot":{"type":"text","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["textHighlight","rgb(31,35,41)"],"1":["author","7095572324400906241"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*1*0+6*2*0+5*1*0+1m*2*0+5*1*0+9"},"text":{"0":"Si le Meter (Plus) est utilisé avec le Hub Mini, veuillez essayer de nous fournir :"}}},"align":"left","text_indent":0}},"doxcnH2ZA2I2xqzg7EhnwVhjpjf":{"id":"doxcnH2ZA2I2xqzg7EhnwVhjpjf","snapshot":{"type":"bullet","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+1n*2*1+3"},"text":{"0":"La distance entre votre Meter/Meter Plus, et votre Hub Mini ; "}}},"align":"left","text_indent":0}},"doxcnXZNBLXueLIV3ogjAkLVs1d":{"id":"doxcnXZNBLXueLIV3ogjAkLVs1d","snapshot":{"type":"bullet","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"apool":{"nextNum":3,"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"],"2":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0*1+2d*2*1+1*0*1+1m*2*1+3"},"text":{"0":"Des photographies montrant la distance entre votre Meter/Meter Plus et votre Hub Mini si le Meter/Meter Plus n'est utilisé qu'à portée Bluetooth ; "}}},"align":"left","text_indent":0}},"doxcnRdfyjS65FpOMNpEiaFy2gh":{"id":"doxcnRdfyjS65FpOMNpEiaFy2gh","snapshot":{"type":"bullet","parent_id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":[],"text":{"initialAttributedTexts":{"text":{"0":"Une capture d'écran montrant les problèmes de connexion."},"attribs":{"0":"*0*1+1k"}},"apool":{"numToAttrib":{"0":["author","7095572324400906241"],"1":["textHighlight","rgb(31,35,41)"]},"nextNum":2}},"align":"left","text_indent":0}},"SZ3TdtoX2ooFYDxkIJxc96Wynyb":{"id":"SZ3TdtoX2ooFYDxkIJxc96Wynyb","snapshot":{"type":"page","parent_id":"","comments":null,"locked":false,"hidden":false,"author":"7095572324400906241","children":["doxcnv2gIm0CbfM88H9NoVWat4e","doxcn2qCYomobQi5iTaRNNudIBc","doxcnFYt9FjWWUd2IKiub56Rbah","doxcnZNNi1AQxoWjA95RWnx7uAd","doxcne1tcmyBxwlySuzpuMr8cXf","doxcnwJOtl3R6S7qcLVt6u8ZUIg","doxcnEmGFnKJsw0FPH3UFPsj8je","doxcneCwXMgojt2GvHZ7qS8hQpg","doxcn6WCVm3mDqkjIN31799hySc","doxcniKdpsEOIdf5lzpIG1q4Mwi","doxcnJSp4S5b85LqJLEH0f5eFpc","doxcnq4cXAPFK0gMyVYkR2fxcrb","doxcnSv88wMPTwpa5NeSRoKw9Bb","doxcnIyQsa0xYoaPpY5t4vzkVGb","doxcnvSx0dSt0KfCZrPdG3VjOEK","doxcnXuz1qs0WpLXrzKmqL2ehBe","doxcnDGVtV2gvjtrT90lgAQK6Oe","doxcnmIcgJgHg4uu8WEVShMBygd","doxcn0r7K5iU0tGerxWrPeLmK7A","doxcn4JkJWUqID3AKbzRbjF8vje","doxcnH2ZA2I2xqzg7EhnwVhjpjf","doxcnXZNBLXueLIV3ogjAkLVs1d","doxcnRdfyjS65FpOMNpEiaFy2gh"],"text":{"apool":{"nextNum":2,"numToAttrib":{"0":["author","7095572324400906241"],"1":["author","6989792516144906243"]}},"initialAttributedTexts":{"attribs":{"0":"*0+d*1+3"},"text":{"0":"无法读取数据该怎么办372-FR"}}},"align":""}}},"payloadMap":{"doxcn2qCYomobQi5iTaRNNudIBc":{"level":1},"doxcnwJOtl3R6S7qcLVt6u8ZUIg":{"level":1},"doxcn6WCVm3mDqkjIN31799hySc":{"level":1},"doxcnmIcgJgHg4uu8WEVShMBygd":{"level":1},"doxcn0r7K5iU0tGerxWrPeLmK7A":{"level":1},"doxcn4JkJWUqID3AKbzRbjF8vje":{"level":1}},"extra":{"mention_page_title":{},"external_mention_url":{}},"isKeepQuoteContainer":false,"selection":[{"id":3,"type":"text","selection":{"start":0,"end":26},"recordId":"doxcn2qCYomobQi5iTaRNNudIBc"},{"id":4,"type":"text","selection":{"start":0,"end":58},"recordId":"doxcnFYt9FjWWUd2IKiub56Rbah"},{"id":5,"type":"text","selection":{"start":0,"end":49},"recordId":"doxcnZNNi1AQxoWjA95RWnx7uAd"},{"id":6,"type":"text","selection":{"start":0,"end":89},"recordId":"doxcne1tcmyBxwlySuzpuMr8cXf"},{"id":7,"type":"text","selection":{"start":0,"end":1},"recordId":"doxcnwJOtl3R6S7qcLVt6u8ZUIg"},{"id":8,"type":"text","selection":{"start":0,"end":70},"recordId":"doxcnEmGFnKJsw0FPH3UFPsj8je"},{"id":9,"type":"text","selection":{"start":0,"end":133},"recordId":"doxcneCwXMgojt2GvHZ7qS8hQpg"},{"id":10,"type":"text","selection":{"start":0,"end":176},"recordId":"doxcn6WCVm3mDqkjIN31799hySc"},{"id":11,"type":"text","selection":{"start":0,"end":81},"recordId":"doxcniKdpsEOIdf5lzpIG1q4Mwi"},{"id":12,"type":"text","selection":{"start":0,"end":264},"recordId":"doxcnJSp4S5b85LqJLEH0f5eFpc"},{"id":13,"type":"text","selection":{"start":0,"end":58},"recordId":"doxcnq4cXAPFK0gMyVYkR2fxcrb"},{"id":14,"type":"text","selection":{"start":0,"end":95},"recordId":"doxcnSv88wMPTwpa5NeSRoKw9Bb"},{"id":15,"type":"text","selection":{"start":0,"end":203},"recordId":"doxcnIyQsa0xYoaPpY5t4vzkVGb"},{"id":16,"type":"text","selection":{"start":0,"end":55},"recordId":"doxcnvSx0dSt0KfCZrPdG3VjOEK"},{"id":17,"type":"text","selection":{"start":0,"end":230},"recordId":"doxcnXuz1qs0WpLXrzKmqL2ehBe"},{"id":18,"type":"text","selection":{"start":0,"end":114},"recordId":"doxcnDGVtV2gvjtrT90lgAQK6Oe"},{"id":19,"type":"text","selection":{"start":0,"end":0},"recordId":"doxcnmIcgJgHg4uu8WEVShMBygd"},{"id":20,"type":"text","selection":{"start":0,"end":235},"recordId":"doxcn0r7K5iU0tGerxWrPeLmK7A"},{"id":21,"type":"text","selection":{"start":0,"end":83},"recordId":"doxcn4JkJWUqID3AKbzRbjF8vje"},{"id":22,"type":"text","selection":{"start":0,"end":62},"recordId":"doxcnH2ZA2I2xqzg7EhnwVhjpjf"},{"id":23,"type":"text","selection":{"start":0,"end":147},"recordId":"doxcnXZNBLXueLIV3ogjAkLVs1d"},{"id":24,"type":"text","selection":{"start":0,"end":56},"recordId":"doxcnRdfyjS65FpOMNpEiaFy2gh"}],"pasteFlag":"3f9744ef-005a-4ceb-870c-81808c6561de"}" data-lark-record-format="docx/record" class="lark-record-clipboard"