Last updated: 2022 Sep 29

  • Related products: SwitchBot Meter, SwitchBot Meter Plus
  • SwitchBot App Version: 6.14 or newer
  • Firmware version: Meter version 2.7 or later, Meter Plus version 0.6 or newer.

A flashing or missing display indicates your device has a system or hardware fault. Please submit feedback via our App to receive technical help from our support team. You can do so by following the steps below:

Open our app > tap Profile > select Feedback > choose the product you need support for > describe your issue in detail (with attachments if needed). We recommend you supply the following:

  • A photo of your Meter/Meter Plus display screen



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