What to Do If My Meter Pro/CO2 Monitor Is Missing Partially on the Display?

Last Updated: 2024 Nov 15

• Related Product: SwitchBot Meter Pro (CO2 Monitor) , SwitchBot Meter Pro
• Firmware Version: 1.5 or newer

1. Make sure your Meter Pro/CO2 Monitor firmware version is up to date.

2. Remove the batteries from the Meter Pro/CO2 Monitor and wait for about one minute.

Note: For CO2 Monitor, unplug the power adapter if using the charging cable.

3. Power the Meter Pro/CO2 Monitor back on.

4. If you have tried the above steps and the problem persists, please contact us via SwitchBot App -> Profile -> Support ->Feedback. We will arrange for a replacement. When you contact us, please provide the following information.

• A phone showing the display of your Meter Pro/CO2 Monitor