How Can I Let KATA Friends Use the 15-Day Free Trial and the Gifted Six-Month Service First, and Then Use the Paid Companion Plan?

• Related Product: SwitchBot KATA Friends

If you purchased KATA Friends during the campaign period and claimed the 6-month Essential Plan in the SwitchBot app, KATA Friends will automatically use the 15-day trial plan first, then the free 6-month Essential Plan, and finally the activated paid plan. Please rest assured that your plans will be applied in the correct order.

In the unlikely event that the plan shown in the SwitchBot app does not match the actual plan status, you can submit feedback through the SwitchBot app. Our support team will be happy to assist you.