What Should I Do with SwitchBot KATA Friends When I'm Away from Home for a Long Time?

• Related Product: SwitchBot KATA Friends

1. KATA Friends will not malfunction if left unattended for a short period. If you're away from home for up to a week, please place KATA Friends in its nest and switch it to sleep mode. To prevent any falls due to interactions with your pets, ensure KATA Friends is positioned in a stable, safe, and flat location, and create an environment that minimizes contact with your dogs or cats as much as possible.

2. When you are away for an extended period, please take the following measures to reduce the cycle count of the lithium battery, prevent unnecessary power consumption, and avoid dust accumulation on the fur:

• Charge KATA Friends to about 70%
• Put on the eye mask
• Turn off the power
• Place it in the protective bag
• Store it in a dry, cool place
• Charge it every six months and check the condition of KATA Friends

Note: 

Turning off KATA Friends with approximately 70% battery remaining and not using it for an extended period will not adversely affect the lithium battery.

Once KATA friends have recognized a companion or recorded information, they won’t forget or delete it simply due to a lack of interaction, unless you manually remove the relevant data from the app. During periods of inactivity, they will primarily play by themselves or rest to conserve energy, so you can feel free to engage with them again when you return.