How to Set SwitchBot App’s Battery Usage to Unrestricted in Order to Update the Status of SwitchBot Safety Alarm

• Related Product: SwitchBot Safety Alarm

Go to Android System Settings App → Apps → All Apps → SwitchBot → Battery → Change from Optimization to "Unrestricted".

Note: 

The exact steps may vary depending on your device model. We will provide you with some answers from Google Help community.

For iOS users, please go to SwitchBot App -> Profile -> Preferences -> Permissions -> Allow background app refresh.