Last Updated: 2023 Oct 27
  • Related Products: SwitchBot Meter, SwitchBot Meter Plus
  • SwitchBot App Version: V7.7.1 or newer
  • Firmware Version: SwitchBot Meter: 2.9 or newer, SwitchBot Meter Plus: 0.6 or newer

1. Please make sure you have the latest version of the SwitchBot App.

2. Please confirm that the Meter/Meter Plus has been added to the SwitchBot App and that the firmware version is the latest version.
If it is not Meter V2.9/Meter Plus V0.6 or later, please contact us at SwitchBot App -> Profile -> Help&Feedback.

3. If the above does not resolve the issue, please log in to the SwitchBot app → Profile → Help & Feedback → Feedback. Our technical team will investigate.



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