Troubleshooting – SwitchBot Help Center

Why Is There a Large Time Difference Between Feeding Records and Feeding Plans?
Why Does the App Information Center Receive a Low Food Alert, but the Page Still Shows Sufficient Food Remaining?
Why Does the Stainless Steel Food Bowl Change Color After a Short Period of Use?
What to Do If There Are No Feeding Records/Feeding Records Are Missing a Meal?
What to Do If the Network Is Unstable and Configuration Fails During Network Setup?
What to Do If the Machine Status Light Is Normal, but the App Prompts Offline and Cannot Recover?
What to Do If It Prompts to Enter Wi-Fi Name, Password, or Verification Code During Network Connection?
What to Do If the App Still Has Previous Records After Setting Factory Reset?
What to Do If It Prompts Password Error When Entering Wi-Fi Password During Network Connection?
What to Do If It Always Prompts Failure When Selecting WiFi During Network Connection?
What to Do If Apple Phones Cannot Connect to Their Own Hotspot or Cannot Find Their Own Hotspot During Network Setup?
What to Do If App Operations or Settings Are Not Successful?
What to Do If Added Family Members Cannot Find the Feeder?
What should I do if I can't install apps on my Xiaomi phone?
What Does It Mean If There Is a "Beep" Sound When Resetting the Feeder for Network Connection, but the Machine Does Not Flash Blue Light?
The Device Is Powered On and the WiFi Button Light Is Slowly Blinking, but the App Cannot Connect to the Device for Activation
How to Resolve If the Product Frequently Disconnects?
How to Resolve If the App Cannot Load the Registration Agreement, Cannot Select the Region, and Prompts "Server Exception", "Network Fault", etc. During Registration?
How to Resolve If the App Cannot Click Next During Network Connection, but the Machine's Blue Light Is Flashing and Has Entered Network Setup Mode?
How to Handle If Users Report Extra Feeding Records That Were Not Set?
How to Handle If the Phone Does Not Receive the Verification Code During App Registration?
How to Handle If the App Main Page Prompts Network Unavailable, Please Check Your Network Settings?
How to Handle If Some Apple Phone Users Report No Message Push?