Troubleshooting
- Why Is There a Large Time Difference Between Feeding Records and Feeding Plans?
- Why Does the App Information Center Receive a Low Food Alert, but the Page Still Shows Sufficient Food Remaining?
- Why Does the Stainless Steel Food Bowl Change Color After a Short Period of Use?
- What to Do If There Are No Feeding Records/Feeding Records Are Missing a Meal?
- What to Do If the Network Is Unstable and Configuration Fails During Network Setup?
- What to Do If the Machine Status Light Is Normal, but the App Prompts Offline and Cannot Recover?
Setup Guides
Before Purchase: Questions and Answers
- Will the Feeder Jam Food?
- What Is the Maximum Feeding Amount per Serving for the Feeder?
- What Is the Capacity of the Feeder's Food Bowl?
- Is the Feeder's Food Dispensing Error Large?
- Is the Feeder Easily Knocked Over by Pets?
- How Much Food Can the Food Bucket Hold?