What should I do if Curtain 4 cannot fit into the track or falls easily?

1. If you are using a conical wheel set and cannot put it in through the opening of the track, please try to remove the fixed end on the side of the track and put the wheel set in from the side of the track.
2. If the wheel set can be placed into the track but cannot rotate to the correct position during installation, please try using a smaller wheel set.
3. If the wheel set easily falls off from the track opening when rocking back and forth during installation, please try to use a larger wheel set.
4. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback > Feedback.

How to check wheels stability (Video)