What should I do if the switch direction of Curtain 4 is incorrect? – SwitchBot Help Center

If you are using a group device, please check whether the SwitchBot Logo orientation of the two devices is consistent, and make sure that the left and right devices are installed on the corresponding curtains.
Please make sure Curtain 4 has been added to your SwitchBot account, and the App and device firmware versions are up to date.
Please open the SwitchBot App, enter the settings page of Curtain 4, and select Path Calibration to recalibrate the device. If you install Curtain4 with the logo side facing outdoors, please select "I can't see the SwitchBot Logo" during calibration, select the logo facing "Outdoor" on the switch page, and then start calibration.
If there is no improvement after the above operations, please contact us through SwitchBot App > Profile > Help and Feedback > Feedback.