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What should I do if Touch & Go of Curtain 4 is not responding?

SwitchBot Customer Support
  1. Please confirm that the Touch&Go function is turned on in the device settings page → Advanced settings. Then, pull the device by hand to move more than 5 cm in the fully open or fully closed direction.
  2. Please note that each time the device is turned on and off, you need to wait 5 seconds before triggering again.
  3. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback > Feedback.

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