Last Updated: 2024 Feb 1
 
  • Related Products: SwitchBot Lock
  • SwitchBot App Version: 7.11 or newer

1. Make sure your SwitchBot App version is up to date.

2. Make sure SwitchBot Lock and SwitchBot Hub series have been added to your App.

3. Please follow the steps below to turn on the Cloud Service for your SwitchBot Lock:

  • Launch the SwitchBot App.
  • Tap the relevant SwitchBot Lock.
  • Tap the gear icon in the top right corner.
  • Tap "Cloud Services" in the Settings screen.
  • Turn on "Cloud Services" and connect it to SwitchBot Hub products in your account.

4. Method 1: Please follow the steps below to integrate via the Alexa App.

  • Launch the Alexa App and log in.
  • Tap "More" located at the bottom right corner.
  • Tap "Skills & Games" in the middle right of the screen.
  • Enter "SwitchBot" in the search field with the magnifying glass icon and search.
  • Tap "SwitchBot Smart" that appears.
  • Tap "Enable to Use".
  • The screen will automatically switch to the SwitchBot App. If you are already logged in, tap "Connect" that appears (if you are not logged in to the SwitchBot App, log in first and then proceed with the linking).
  • Wait for the status to change from "Account Linking " to "Your SwitchBot Smart account has been successfully linked".
  • Tap "Close".
  • The Alexa App will automatically detect and synchronize with the connected devices.

5. Method 2: Please follow the steps below to integrate via the SwitchBot App.

  • Launch the SwitchBot App and log in.
  • Tap the relevant SwitchBot Lock.
  • Tap the gear icon in the top right corner.
  • In the Settings screen, tap on "Cloud Services".
  • Tap Amazon Alexa.
  • Tap "Connect".
  • Enter your Amazon Alexa App login ID and password.
  • The link will be automatically established.

6. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

SwitchBot Hub Series Products: SwitchBot Hub Mini, SwitchBot Hub 2

Comments

1 comment

  • Google_104251762551357973744

    Hello, I have a cloud replacement. It is locked from a solution on my iPhone 11

    0

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