Last Updated: 2024 May 29
- Related Products: SwitchBot Lock Pro, SwitchBot Hub Mini or SwitchBot Hub 2
- SwitchBot App Version: 8.4 or newer
1. Make sure your SwitchBot App version is up to date.
2. Make sure SwitchBot Lock Pro and SwitchBot Hub series have been added to your App.
3. Please follow the steps below to turn on the Cloud Service for your SwitchBot Lock Pro:
- Launch the SwitchBot App.
- Tap the relevant SwitchBot Lock Pro.
- Tap the gear icon at the top right.
- In the Settings screen, tap "Cloud Services".
- Turn on the "Cloud Services" in the Settings screen and connect it to the SwitchBot Hub product associated with your account.
Starting with SwitchBot App version 9.0, there is no longer a need to manually enable the Cloud Service (the Cloud Service option has been removed). Simply place the Hub near the installed Lock Pro, within Bluetooth range, and it will automatically connect to the Hub.
4. Method 1: Please follow the steps below to integrate via the Google Home App.
- Tap the Google Home App.
- Tap Devices.
- Tap the "+".
- Tap "Works with Google".
- Select "SwitchBot" from the list.
- Tap continue and then log in to your SwitchBot account in the browser.
- The link will be completed.
5. Method 2: Please follow the steps below to integrate via the SwitchBot App.
- Launch the SwitchBot App and log in.
- Tap the relevant SwitchBot Lock Pro.
- Tap the gear icon in the top right corner.
- In the Settings screen, tap on "Cloud Services".
- Tap Google Assistant.
- Tap "Connect".
- Enter your Google Home App login ID and password.
- The link will be automatically established.
6. If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.
SwitchBot Hub Series Products: SwitchBot Hub Mini, SwitchBot Hub 2
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