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SwitchBot Lock Pro Alexa Setup Guide

SwitchBot Customer Support
  • Updated

Last Updated: 2024 May 29

  • Related Products: SwitchBot Lock Pro, SwitchBot Hub Mini or SwitchBot Hub 2
  • SwitchBot App Version: 8.4 or newer

1． Make sure your SwitchBot App version is up to date.

2． Make sure SwitchBot Lock Pro and SwitchBot Hub series have been added to your App.

3． Please follow the steps below to turn on the Cloud Service for your SwitchBot Lock Pro:

  • Launch the SwitchBot App.
  • Tap the relevant SwitchBot Lock Pro.
  • Tap the gear icon in the top right corner.
  • Tap "Cloud Services" in the Settings screen.
  • Turn on "Cloud Services" and connect it to SwitchBot Hub products in your account.

Starting with SwitchBot App version 9.0, there is no longer a need to manually enable the Cloud Service (the Cloud Service option has been removed). Simply place the Hub near the installed Lock Pro, within Bluetooth range, and it will automatically connect to the Hub.

4． Method 1: Please follow the steps below to integrate via the Alexa App.

  • Launch the Alexa App and log in.
  • Tap "More" located at the bottom right corner.
  • Tap "Skills & Games" in the middle right of the screen.
  • Enter "SwitchBot" in the search field with the magnifying glass icon and search.
  • Tap "SwitchBot Smart" that appears.
  • Tap "Enable to Use".
  • The screen will automatically switch to the SwitchBot App. If you are already logged in, tap "Connect" that appears (if you are not logged in to the SwitchBot App, log in first and then proceed with the linking).
  • Wait for the status to change from "Account Linking " to "Your SwitchBot Smart account has been successfully linked".
  • Tap "Close".
  • The Alexa App will automatically detect and synchronize with the connected devices.

5． Method 2: Please follow the steps below to integrate via the SwitchBot App.

  • Launch the SwitchBot App and log in.
  • Tap the relevant SwitchBot Lock Pro.
  • Tap the gear icon in the top right corner.
  • In the Settings screen, tap on "Cloud Services".
  • Tap Amazon Alexa.
  • Tap "Connect".
  • Enter your Amazon Alexa App login ID and password.
  • The link will be automatically established.

6． If you have any questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.

SwitchBot Hub Series Products: SwitchBot Hub Mini, SwitchBot Hub 2

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