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What Should I Do if the Matter Connection of Battery Circulator Fan 2 Pro Is Unstable?

SwitchBot Customer Support
  • Related Products: Battery Circulator Fan 2 Pro
  1. Make sure your Matter hub and HomeKit device versions are up to date.
  2. Make sure your network connection is stable.
  3. Try removing the Matter binding, then pair the Matter device again.
  4. If the issue persists, please contact us via Feedback in the SwitchBot App and let us know how often the disconnection occurs, as well as the date and time of the most recent disconnection.

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