- Related Product: SwitchBot Smart Video Doorbell
- SwitchBot App Version:9.10 or newer
1. Make sure your SwitchBot App version is up to date.
2. Make sure SwitchBot Video Doorbell and Lock have been added to your App and your device firmware version is up to date.
3. Please link your Lock and Video Doorbell in the following order:
- Launch SwitchBot App and log in.
- Tap your Video Doorbell.
- Tap the gear icon in the upper right corner.
- Tap "Pair Devices" in the settings screen.
- Tap "Lock".
- Select the target Lock under your account*.
- Wait for the pairing to complete.
- Go back to the real-time monitoring screen of the Video Doorbell and tap on "feature" at the bottom.
- Tap the lock icon in the middle-left to lock and unlock your Lock.
Note:
- Please make sure two devices are within Bluetooth range during pairing process.
- Once completed, you can remotely unlock your Lock directly through the SwitchBot app without requiring an additional hub because the Video Doorbell has a built-in hub function.
- Each Lock, including Dual-Lock, can only be paired with one video doorbell at a time for security reasons.
If you have any questions, please contact us via SwitchBot App -> Profile -> Support ->Feedback.
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