What to Do If I Can't Add SwitchBot Wallet Finder Card to SwitchBot App?

• Related Product: SwitchBot Wallet Finder Card
• SwitchBot App Version：9.8 or newer

1. Make sure your SwitchBot App version is up to date.

2. Press the button on the finder card 5 times rapidly, then hold it down for 15 seconds on the 5th press to reset the background cache. When you hear 3 beeps, the reset process is complete.

3. To re-add the card, press and hold the button for two seconds.

4. If the issue persists, please contact us via SwitchBot App -> Profile -> Support ->Feedback. When contacting us, please provide with the following information:

• A video showing the failed pairing process