Why Do I Keep Receiving Notifications From SwitchBot App about the Foreground Service Being Enabled?

Last Updated: 2024 Sep 24

• Related Product: SwitchBot Wallet Finder Card
• SwitchBot App Version: 9.1 or newer
• Smartphone OS: Android

When using the SwitchBot Wallet Finder Card, you may receive a notification on your Android device saying, "Foreground service enabled" This is because the SwitchBot app needs to run in the background to continuously update the location of the Wallet Finder Card. Due to Android system restrictions, the app must notify users when it’s running in the background. We apologize for any inconvenience this may cause and appreciate your understanding.

To ensure the location updates and the “Find My Phone” feature work correctly, please set the SwitchBot app's battery usage to "Unrestricted".

Note:

If the battery usage for SwitchBot is not set to "Unrestricted," you will see a pop-up notification every time you launch the SwitchBot app. For a better experience, we recommend setting the battery usage to "Unrestricted".

How to adjust the settings:
Go to Android System Settings App → Apps → All Apps → SwitchBot → Battery → Change from Optimization to "Unrestricted". (Note: The exact steps may vary depending on your device model.)

If you have any further questions, please contact us via SwitchBot App > Profile > Help & Feedback >Feedback.